Wow, you know you've screwed up pretty badly when you've motivated someone enough to actually blog about the bad experience...
I've been wanting to try Yeesh for a while now. I heard from friends that it was the place to go, and at R50 per hour per child, you really would expect it to be rather spectacular. Firstly, let me just say that we were actually trying to go to the Yeesh in Bryanston, but the GPS got us lost again, and we ended up closer to the Woodmead branch. When we arrived, the parking lot was practically deserted and my husband and I were actually wondering where all the people were. We decide to go in anyway, so we unstrap the kids and in we go. There is no one to greet us at the entrance and two waitresses walk straight past us without even acknowledging us, (you know the mentality, if it's not in my job description I won't do it). After a few minutes we decide to leave, when we get to the car a woman walks out and apologises, saying she was upstairs. And that is our problem how? Fortunately she spoke to my husband because there was no way she would have convinced me to go back in. We pose for our photo and head in. The floor by the tables was filthy, with juice messed and not wiped up, discarded ice-cream sticks and let alone the misplaced crumbs etc. Our menu was covered in dried, crusty tomato sauce. My husband is starving. Ok children, shoes off, let's go play. Oh, wait for it, something we absolutely fail to mention in our advertising, for children under 4, we have a minute, non-spectacular play area, for children over 4, there's an awesome maze of indoor jungle gyms etc. Great, both my children are under 4, I'm paying R50 for this??!! I'm waiting patiently at my table for the waitress to come and take my order, but it appears there is only one waitress in the "coffee shop", the rest are all focused on the party that was, and the party to be. Now I'm grinding my teeth already, hoping the one waitress sticks her head out of the kitchen long enough for me to get her attention, when suddenly i see a small sign above the door saying, "Please place your orders at the counter." Seriously? You couldn't tell me this when you asked if it was our first time here? Ok, get up, place order, which is like pulling teeth because the woman taking the order doesn't seem very literate. Ok, our coffee arrives & my 2 daughters start asking for their milkshakes, don't worry, they're coming now. Eventually our food arrives and still no milkshakes. The woman is very apologetic, saying sorry, we had a last minute order for samosas. Like I care, just go get their milkshakes. Later on I ask for the bill and she apologises again, saying their heads are all over the place with the parties and the chicken... Once again, still not my problem. My point is, the place was very empty, if they can't cater for walk-ins as well as parties, then maybe they should consider only been a function venue. Or here's a possible solution: Let's hire more staff! Wow - brainwave!
In closing, Never Again!
